Privacy Policy KIS99 — Your Personal Data Protection

1 Information We Collect

KIS99 collects various types of personal information to enable us to provide a safe, fair, and high-quality service to every member. The information we collect can be divided into three main categories:

Information You Provide Directly:

• Full name as it appears on a valid government-issued identity document.
• National identity card number (MyKad) or passport for identity verification (KYC) purposes.
• Active email address and mobile phone number.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• Bank account or digital wallet details used for deposits and withdrawals.
• Current residential address for regulatory compliance purposes.

Information Collected Automatically:

• IP address and approximate geographic location based on the network used.
• Device type, operating system, and browser version used.
• Activity log records including the date, time, and type of action performed on the platform.
• Game session data such as bets placed, games played, and session duration.
• Cookie data and device identifiers to help us recognize you on future visits.

Information from External Sources:

• Identity verification results from licensed third-party verification services.
• Payment processing information from the payment gateway providers we use.
• Anti-money laundering (AML) compliance data from recognized databases.

2 How We Use Your Data

Every piece of information we collect is used for a clear and lawful purpose. kis99 processes your personal data for the following purposes:

KIS99 will not process your personal data for any purposes beyond those stated in the table above without obtaining your consent first. If you have given consent to receive marketing communications, you may withdraw that consent at any time by contacting our support team.

3 Sharing Information with Others

KIS99 regards your personal data as a trust that must be kept with the utmost care. We does not sell, rent, or commercialise your personal data to any party for profit. However, there are limited situations where data sharing is necessary and permitted:

• Trusted Service Providers: Companies that assist us in running our operations — such as payment processors, licensed game software providers, KYC verification services, and cloud infrastructure providers — are all subject to strict confidentiality agreements.
• Legal Obligation: When required by Malaysian law or a valid court order, we may need to disclose certain information to the relevant authorities, such as Bank Negara Malaysia or law enforcement agencies.
• Security Safeguards: In cases where fraudulent activity, money laundering, or serious security threats are detected, relevant information may be shared with anti-fraud bodies or the appropriate authorities.
• Business Partners: In the event of a takeover, merger, or sale of KIS99 assets, member data may be transferred as part of the business assets — provided the receiving party agrees to fully honor this privacy policy.

4 Data Security

We continuously invest in the latest security technologies and practices to ensure your personal data is always protected against unauthorized access, leaks, alteration, or destruction. Our technical and organizational security measures include:

• 256-bit SSL/TLS encryption for all data communications between your browser and our servers.
• Data-at-rest encryption for all personal records in our database.
• Intrusion detection system (IDS) and real-time threat monitoring around the clock.
• Tiered access control — only staff who require specific data to perform their duties are granted access.
• Two-factor authentication (2FA) is mandatory for all internal administrative access.
• Regular security audits by independent third parties to identify and patch any vulnerabilities.
• Mandatory information security training programme for all kis99 staff.

5 Cookies and Tracking Technologies

KIS99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting site functionality.
• Performance Cookies: Help us understand how members use our platform through anonymous analytics, enabling us to identify areas for improvement.
• Functional Cookies: Save your preferences such as language, time zone, and display settings so you don't have to reconfigure them each time you log in.
• Marketing Cookies: Used to display promotions and offers relevant to your interests. This type of cookie requires your consent and can be disabled at any time.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect some features of the KIS99 platform.

6 Data Storage and Transfer

Your personal data is stored on secure servers. KIS99 retains your personal records for as long as your account is active and for any additional period required by applicable law following account closure.

• Active Retention Period: For the duration that your account remains active and in use on the kis99 platform.
• Post-Closure Retention Period: Up to 7 years after account closure to fulfil relevant legal and tax obligations.
• Transaction Data: Financial records are retained for a minimum of 5 years for audit purposes and AML compliance in accordance with Malaysian legal requirements.

Once the retention period expires, KIS99 will delete or anonymize your data in a secure and irreversible manner. Cross-border data transfers, where they occur, are subject to safeguards that ensure a level of protection equivalent to local standards.

7 Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 and the KIS99 Privacy Policy, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the kis99 customer support team. We will process your request within 30 business days from the date the request is received.

8 Minor Accounts and Youth Protection

The kis99 platform is strictly limited to individuals aged 18 years and above. We do not intentionally collect or process personal data of minors. The measures we take to ensure this include:

• Age verification is required during new account registration.
• Identity document verification to confirm date of birth before any financial transaction is permitted.
• Automated detection system to identify and block accounts suspected of belonging to minors.

If you suspect that a minor is using our platform, please contact our support team immediately. kis99 will investigate and take appropriate action without delay.

9 Links to Third-Party Sites

The kis99 platform may contain links to third-party websites or services including game providers, payment partners, and social media platforms. Please note that:

• KIS99 is not responsible for the privacy practices or content of any third-party websites.
• Every third-party website has its own privacy policy, which you should read before sharing any personal information.
• Links to third-party sites do not imply that kis99 endorses or validates their content or privacy practices.

We encourage you to stay vigilant and read the privacy policy of any website you visit outside the kis99 platform.

10 Amendments to This Privacy Policy

KIS99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When significant amendments are made, we will notify you via:

• A notice displayed prominently on the kis99 platform homepage.
• Email notification to the address registered to your account.
• A pop-up notification on your next login to the platform.

The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy in effect. Continued use of the kis99 platform after any amendments have been notified is considered your acceptance of the latest version of this policy.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding the kis99 Privacy Policy or how we handle your personal data, our team is here to help. You can reach us via:

• Support Email: [email protected]
• Live Support: Live chat support available 24 hours a day, 7 days a week within the platform.
• Response Time: We are committed to responding to all privacy inquiries within 3 business days.